Privacy Policy

Depending on how you contact or book with us, we may collect information such as your:

• name;
• email address;
• phone number;
• hotel and room details where required for pickup;
• booking and trip information.

We use your personal information only where necessary to:

• manage and confirm your booking;
• communicate with you regarding your trip;
• arrange services such as hotel pickup;
• provide the services you have booked;
• comply with applicable legal, accounting or administrative requirements.

The legal basis for this processing is primarily the performance of our agreement with you and, where applicable, compliance with legal obligations.

Payments are processed by Repayd. Any payment or card information you provide during the payment process is handled by Repayd in accordance with its own Privacy Policy.

MARO Red Sea does not store your credit or debit card details.

During or after your trip, we may invite you to voluntarily provide your consent to receive occasional news, offers or updates from MARO Red Sea.

Marketing communications will only be sent where you have given your consent.

Providing consent is completely optional and has no effect on your booking or trip. You may withdraw your consent or unsubscribe at any time.

We keep personal information only for as long as reasonably necessary to provide our services and comply with applicable legal, accounting or administrative requirements.

Contact details collected for marketing purposes are kept until you unsubscribe or withdraw your consent.

We only share personal information where this is necessary to provide the services you have requested or where required by law.

Payment information is processed separately by Repayd as described above.

We do not sell or rent your personal information.

Subject to applicable data protection laws, you may have the right to:

• access the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your information where legally permitted;
• restrict or object to certain processing;
• withdraw consent at any time where processing is based on consent;
• lodge a complaint with the competent data protection authority.

To exercise any of these rights, please contact us at info@maroredsea.com.

Our website may use essential cookies that are necessary for the website and booking functions to work properly.

For questions about this Privacy Policy or the handling of your personal information, please contact:

MARO Red Sea

Email: info@maroredsea.com